Cookie Policy
1. What cookies are
Cookies are small text files stored on your device when you visit sylvoxana.com. They help the site function, remember your preferences and measure how pages are used. Similar technologies such as local storage and pixels are covered by this policy.
2. Legal basis
We process personal data collected through cookies only with your prior consent, as required by the Law of Ukraine No. 2297-VI 'On Personal Data Protection' of 1 June 2010. You may withdraw consent at any time via your browser settings.
3. Cookies we use
- Strictly necessary — session, security, consent record.
- Analytics — aggregated visit statistics.
- Preference — language and display settings.
Strictly necessary cookies do not require consent; all other cookies are set only after you agree.
4. Managing cookies
You can block or delete cookies in your browser at any time. Blocking strictly necessary cookies may affect how the site works.
5. Consumer information and complaints
Information about our services, prices and dispute resolution is provided under the Law of Ukraine No. 3153-IX 'On Consumer Protection' of 10 June 2023. Consumer information must be provided in Ukrainian; this English text is a courtesy translation and the Ukrainian version prevails.
Complaints: write to contact@sylvoxana.com or call +380 967 010 6864. If unresolved, you may apply to the State Service of Ukraine on Food Safety and Consumer Protection or to the courts of Ukraine.
6. Seller details
sylvoxana.com LLC · 24 Antonovycha St, Kyiv, 03150, Ukraine · EDRPOU 01078566 · contact@sylvoxana.com · +380 967 010 6864 · Managing Director: Daniel Bauer. These details are published under the Law of Ukraine No. 675-VIII 'On Electronic Commerce' of 3 September 2015.